#cx, Twitter, 10/11/2021 12:36:59 AM, 264262


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#cx_2021-10-10_16-58-09.xlsx
#cx_2021-10-10_16-58-09.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
October 11, 2021
Short Description:
#cx via NodeXL https://bit.ly/3mIYWkm
@chidambara09
@mentalmarketer
@forbes
@cxtodaynews
@education_24x7
@oracle
@stephaniethum
@hyken
@the404code
@enricomolinari

Top hashtags:
#cx
#ai
#datascience
#bigdata
#tech
#digital
#finserv
#machinelearning
#cloud

Description:
Description
The graph represents a network of 3,578 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 11 October 2021 at 00:23 UTC.

The requested start date was Sunday, 10 October 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 3-day, 17-hour, 58-minute period from Wednesday, 06 October 2021 at 05:52 UTC to Saturday, 09 October 2021 at 23:51 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3578
Unique Edges : 3783
Edges With Duplicates : 12073
Total Edges : 15856
Number of Edge Types : 5
MentionsInRetweet : 6382
Mentions : 3059
Retweet : 4639
Tweet : 1673
Replies to : 103
Self-Loops : 1884
Reciprocated Vertex Pair Ratio : 0.0379605508001489
Reciprocated Edge Ratio : 0.0731444962352098
Connected Components : 786
Single-Vertex Connected Components : 484
Maximum Vertices in a Connected Component : 2116
Maximum Edges in a Connected Component : 13662
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 5.265874
Graph Density : 0.000435832119780231
Modularity : 0.323383
NodeXL Version : 1.0.1.447
Data Import : The graph represents a network of 3,578 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 11 October 2021 at 00:23 UTC.

The requested start date was Sunday, 10 October 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 3-day, 17-hour, 58-minute period from Wednesday, 06 October 2021 at 05:52 UTC to Saturday, 09 October 2021 at 23:51 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[56] https://www.techrepublic.com/article/3-sectors-where-changing-customer-demands-are-accelerating-digital-transformation/
[50] https://www.bloomberg.com/tosv2.html?vid=&uuid=ae367326-2795-11ec-a98a-5a69497a6a41&url=L25ld3MvZmVhdHVyZXMvMjAyMS0xMC0wNy9jcnlwdG8tbXlzdGVyeS13aGVyZS1zLXRoZS02OS1iaWxsaW9uLWJhY2tpbmctdGhlLXN0YWJsZWNvaW4tdGV0aGVy
[42] https://www.youtube.com/watch?v=SIxjHFHq9FQ&feature=youtu.be

[40] https://www.youtube.com/watch?v=5nCvPOVODoQ&feature=youtu.be

[37] https://www.zdf.de/dokumentation/terra-x/wunderwelt-chemie-die-bausteine-der-natur-mit-mai-thi-nguyen-kim-100.html#xtor=CS5-4
[35] -
[35] https://www.inc.com/rebecca-deczynski/oracle-ai-marketing-lead-generation-automation.html
[30] https://s2.radio.co/s532f0345f/listen
[29] https://bit.ly/3igiWcP
[28] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=264065

Top URLs in Tweet in G1:
[56] https://www.techrepublic.com/article/3-sectors-where-changing-customer-demands-are-accelerating-digital-transformation/
[14] https://www.sbnonline.com/article/a-digital-transformation-can-help-drive-your-company-forward/
[6] https://pod.co/science-of-cx/vance-morris-customer-experience-the-mouse-would-be-proud-of
[5] https://www.smartbrief.com/original/2021/09/pushed-reinvent-retailers-rethink-collaborations
[5] https://www.ceotodaymagazine.com/2021/10/has-big-data-failed-in-uncovering-the-journey-to-purchase-why-its-time-for-a-new-approach/
[4] https://www.instagram.com/accounts/login/
[4] https://www.scienceofcx.com/
[3] https://www.forrester.com/blogs/the-cmo-and-cxo-must-partner-to-transform-the-customer-experience/
[2] https://www.erfolgreiches-contactcenter.de/2021/agenda
[2] https://connect.beacon360.com/ses/9taKMlsXvB0b8L6Wkq7iPw~~

Top URLs in Tweet in G2:
[50] https://www.bloomberg.com/tosv2.html?vid=&uuid=ae367326-2795-11ec-a98a-5a69497a6a41&url=L25ld3MvZmVhdHVyZXMvMjAyMS0xMC0wNy9jcnlwdG8tbXlzdGVyeS13aGVyZS1zLXRoZS02OS1iaWxsaW9uLWJhY2tpbmctdGhlLXN0YWJsZWNvaW4tdGV0aGVy
[41] https://www.youtube.com/watch?v=SIxjHFHq9FQ&feature=youtu.be

[40] https://www.youtube.com/watch?v=5nCvPOVODoQ&feature=youtu.be

[36] https://www.zdf.de/dokumentation/terra-x/wunderwelt-chemie-die-bausteine-der-natur-mit-mai-thi-nguyen-kim-100.html#xtor=CS5-4
[27] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=264065
[27] https://link.medium.com/YRURm8Gi8jb
[26] https://guptaritika361.blogspot.com/2021/10/the-magic-of-thinking-big.html?spref=tw
[25] https://www.travelandleisure.com/trip-ideas/space-astronomy/world-view-stratospheric-balloon-edge-of-space-flights?utm_campaign=travelandleisure_travelleisure&utm_content=recent&utm_medium=social&utm_source=twitter.com&utm_term=615c5693d27e3200011fcdda
[25] https://medium.com/m/global-identity?redirectUrl=https%3A%2F%2Ftowardsdatascience.com%2Funderstanding-random-forests-hyperparameters-with-images-9b53fce32cb3
[25] https://www.datacenterdynamics.com/en/opinions/disentangling-quantum-computing/

Top URLs in Tweet in G3:
[30] https://s2.radio.co/s532f0345f/listen
[21] https://www.engati.com/blog/women-in-cx?utm_source=engati-linkedin-page&utm_medium=women-in-cx-blog&utm_campaign=cx-community
[9] http://customerservicedaily.com
[5] https://www.mycustomer.com/customer-experience/voice-of-the-customer/cx-is-growing-in-corporate-influence-so-why-are-customers
[5] https://hyken.com/customer-service-strategies/five-best-things-to-say-to-angry-or-upset-customer/
[4] https://cx-journey.com/2021/10/prioritization-and-decision-making-tools-a-deliberate-7-step-decision-making-checklist.html
[4] https://www.cmswire.com/customer-experience/the-link-between-digital-transformation-and-customer-experience/
[4] https://www.forbes.com/sites/forbesbusinesscouncil/2021/10/06/good-governance-boosts-customer-experience-innovation/?sh=7ab4cd64d9ad
[4] https://www.cmswire.com/customer-experience/pandemic-or-not-you-need-empathy-driven-customer-experiences/
[3] https://t.ly/bK22

Top URLs in Tweet in G4:
[9] https://bdtechtalks.com/2021/08/22/artificial-intelligence-human-experience/?utm_sq=gtqb63zyt7
[8] https://www.forbes.com/sites/forbesbusinesscouncil/2021/10/06/good-governance-boosts-customer-experience-innovation/
[6] https://www.constellationr.com/research/don-t-call-it-comeback-evolution-b2b-marketing-automation
[5] https://johannesdrooghaag.com/training-agile-business-management/
[4] https://turabit.hubspotpagebuilder.com/schedule-a-demo
[4] http://analyticsinsight.net/top-iot-trends-and-predictions-to-look-out-for-in-2022/?utm_source=Publicate&utm_medium=email&utm_content=...&utm_campaign=09.24.2021
[3] https://www.applause.com/blog/3-customer-experience-testing-musts
[3] https://www.canadianunderwriter.ca/insurance/mass-personalization-can-enhance-customer-experience-pwc-canada-1004213136/
[3] https://sflcn.com/interesting-ways-to-improve-the-customer-experience/
[3] https://youtu.be/bEj18WFDIWMhttps:/gofounders.net/founderinvitation/invitation5?myInv=1fUt4rJfAgD7j

Top URLs in Tweet in G5:
[13] -
[13] https://nice.com/
[11] Customer
[7] https://www.callcentrehelper.com/customer-journey-map-examples-with-expert-analysis-185193.htm
[4] https://connect.verint.com/b/customer-engagement/posts/did-you-hear-verint-named-a-leader-for-voice-of-the-customer-platform-in-research-firm-evaluation?utm_source=Verint+blog&utm_medium=blog&utm_id=Verint+blog+-+Amy+Curry+-+Did+You+Hear%3F+Verint+Named+a+Leader+for+Voice+of+the+Customer+Platform+in+Research+Firm+Evaluation+-+October+6,+2021+-+external+link&utm_content=Verint+blog+-+Amy+Curry+-+Did+You+Hear%3F+Verint+Named+a+Leader+for+Voice+of+the+Customer+Platform+in+Research+Firm+Evaluation+-+October+6,+2021+-+external+link
[4] https://coruzant.com/customer-experience/leveraging-the-power-of-email-logos-to-improve-customer-interaction/
[3] https://coruzant.com/customer-experience/how-to-fix-an-outdated-loyalty-program/
[3] https://curatti.com/are-you-surfing-or-suffering-digital-customer-support/
[3] https://www.mycustomer.com/customer-experience/voice-of-the-customer/cx-is-growing-in-corporate-influence-so-why-are-customers
[3] https://www.mycustomer.com/sales/ecommerce/do-big-brands-pass-the-empathy-test-with-their-communications

Top URLs in Tweet in G6:
[34] https://www.inc.com/rebecca-deczynski/oracle-ai-marketing-lead-generation-automation.html
[29] https://bit.ly/3igiWcP
[28] https://bit.ly/3zQcFdU
[10] https://www.forbes.com/sites/forbestechcouncil/2019/02/08/the-role-of-artificial-intelligence-and-machine-learning-in-driving-customer-experience/?utm_sq=gsw1rbozmg&utm_source=twitter&utm_medium=social&utm_campaign=adobepartner&utm_content=adobepartner#11e32e28c13c
[8] https://www.forbes.com/sites/forbestechcouncil/2019/02/08/the-role-of-artificial-intelligence-and-machine-learning-in-driving-customer-experience/?utm_sq=gphlz7j34o&utm_source=twitter&utm_medium=social&utm_campaign=bizswell&utm_content=customerexperience#5beed13bc13c
[4] https://theblog.adobe.com/how-well-do-you-know-your-customers-driving-innovation-with-psychographics/?utm_sq=gs5nfosqrs&utm_source=twitter&utm_medium=social&utm_campaign=adobepartner&utm_content=adobepartner
[3] https://www.slideshare.net/RatnamSinha/how-artificial-intelligence-will-enhance-customer-service
[2] https://www.forbes.com/sites/blakemorgan/2020/01/09/seven-career-tips-for-young-customer-experience-professionals/?utm_sq=gssrtuomta&utm_source=twitter&utm_medium=social&utm_campaign=adobepartner&utm_content=adobepartner#124cc583e9b4
[2] https://aiborne-tech.medium.com/artificial-intelligence-helps-innovate-claims-journey-ab39325cf29e?source=rss------artificial_intelligence-5&utm_source=dlvr.it&utm_medium=twitter
[2] https://www.socialmagnets.net/the-near-and-far-future-of-customer-experience/?utm_sq=gr5pstuqe0&utm_source=twitter&utm_medium=social&utm_campaign=bizswell&utm_content=rosscontent

Top URLs in Tweet in G7:
[5] https://globalbydesign.com/2021/10/08/world-usability-day-is-coming-register-today/
[3] https://www-bfmtv-com.cdn.ampproject.org/c/s/www.bfmtv.com/amp/economie/une-start-up-francaise-realise-le-premier-paiement-sans-contact-dans-l-espace_AN-202110050015.html
[3] https://www.forbes.com/sites/forbestechcouncil/2021/10/04/the-missing-ingredient-in-digital-transformation-targeting-customer-engagement/
[3] https://www.scoop.it/topic/digital-transformation-leadership/p/4127250959/2021/10/06/the-missing-ingredient-in-digital-transformation-targeting-customer-engagement?utm_medium=social&utm_source=twitter
[3] https://techwireasia.com/2021/09/understanding-customer-personas-to-deliver-the-perfect-customer-experience/
[2] https://www.mckinsey.com/industries/travel-logistics-and-infrastructure/our-insights/rebooting-customer-experience-to-bring-back-the-magic-of-travel?cid=other-soc-twi-mip-mck-oth-2110--&sid=5667067308&linkId=134986951
[2] https://www.mckinsey.com/industries/travel-logistics-and-infrastructure/our-insights/rebooting-customer-experience-to-bring-back-the-magic-of-travel?cid=other-soc-twi-mip-mck-oth-2110--&sid=5667064486&linkId=134986833
[2] https://www.whitesight.net/post/back-to-the-future-the-evolution-of-branchless-banking
[2] https://www.forbes.com/sites/forbesbusinesscouncil/2021/10/05/how-design-thinking-in-banking-could-help-when-4p-marketing-falls-short/?sh=7f678d287322
[2] https://cestpasmonidee.blogspot.com/2021/10/letau-se-resserre-autour-dapple-pay.html

Top URLs in Tweet in G8:
[3] https://www.avaya.com/en/onecloud/?utm_source=twitter&utm_medium=social&utm_campaign=avayaonecloud
[3] https://www.insight6.com/register-interest-client-journey/
[3] https://www.linkedin.com/slink?code=dNV3x6kH
[2] https://www.cxtoday.com/crm/activecampaign-debuts-experience-automation-custom-objects/
[2] https://www.cxtoday.com/crm/student-engagement-crm-element451-extends-automation/
[2] https://ccaas.avaya.com/cp-ccaas-gartner-newsletter-reg?CTA=21CCAAS-GL-GARTNEWS-SOC&TAC=21CCAAS-GL-GARTNEWS-TW&utm_source=twitter&utm_medium=social&utm_campaign=ccaas
[2] https://www.uctoday.com/unified-communications/bpo-giant-transcosmos-implements-avaya-onecloud-ccaas/
[1] https://www.cxtoday.com/contact-centre/warnings-of-online-systems-crash-as-cyber-monday-looms/
[1] https://www.cxtoday.com/contact-centre/report-reveals-trust-in-brands-has-plummeted/
[1] https://www.cxtoday.com/crm/content-guru-the-importance-of-an-effective-crm/

Top URLs in Tweet in G9:
[2] https://www.forbes.com/sites/forbestechcouncil/2021/10/01/creating-a-digital-customer-experience-that-drives-loyalty-and-revenue/?sh=2397daf5768f
[2] https://inspirefire.com/your-digital-front-door-and-the-cost-of-lazy/?utm_sq=ftknboo07d&utm_source=twitter&utm_medium=social&utm_campaign=inspirefireco&utm_content=kk_blog_posts
[2] https://www.forbes.com/sites/shephyken/2021/09/26/youre-terminated-why-customers-stop-doing-business-with-you/?sh=609c2650df82
[1] https://blog.treasuredata.com/blog/2021/10/05/how-a-cdp-helped-us-soccer/?utm_source=twitter&utm_medium=social
[1] https://blog.treasuredata.com/blog/2021/08/27/how-auto-firms-use-cdps-data-to-fuel-car-sales/?utm_source=twitter&utm_medium=social
[1] https://blog.treasuredata.com/blog/2021/10/07/single-customer-view-retail/?utm_source=twitter&utm_medium=social
[1] https://oftenimitatedpodcast.com/podcasts/give-your-cx-a-lift/
[1] https://blogs.oracle.com/cx/post/oracle-agent-insights-turns-customer-intelligence-into-action
[1] https://dy.si/ovKZps
[1] https://www.groupfio.com/the-emotional-connection-the-future-of-customer-experience/?utm_sq=guiwpsbkim&utm_source=twitter&utm_medium=social&utm_campaign=inspirefireco&utm_content=opc-articlestoshare

Top URLs in Tweet in G10:
[2] https://info.bai.org/delivering-a-much-better-customer-experience.html
[2] https://www.facebook.com/business/m/sync-southeast-asia/
[1] https://tink.com/survey-reports/
[1] https://www.linkedin.com/posts/autonomous-research-llp_emergingmarkets-fintech-equityresearch-activity-6817829580867424256-zsvD
[1] https://www.xminstitute.com/blog/fix-5-broken-experiences/
[1] https://www.linkedin.com/posts/bcg-on-financial-institutions_bcg-i-love-my-bank-activity-6851835505546428416-UfiU
[1] https://www.theasianbanker.com/updates-and-articles/digital-banks-target-white-spaces-in-the-financial-industry-with-niche-strategies
[1] https://bit.ly/3B8zfjb
[1] https://www.dsci.in/content/contactless-payments
[1] https://www.atlantico.vc/latin-america-digital-transformation-report

Top Domains
Top Domains in Tweet in Entire Graph:
[313] co.uk
[220] medium.com
[202] twitter.com
[173] forbes.com
[168] dy.si
[153] phys.org
[145] youtube.com
[141] okt.to
[118] trib.al
[111] linkedin.com

Top Domains in Tweet in G1:
[56] techrepublic.com
[21] linkedin.com
[21] okt.to
[14] twitter.com
[14] sbnonline.com
[11] forbes.com
[10] youtube.com
[9] dy.si
[7] forrester.com
[6] pod.co

Top Domains in Tweet in G2:
[295] co.uk
[181] medium.com
[153] phys.org
[111] trib.al
[94] youtube.com
[87] bloomberg.com
[73] twitter.com
[59] nytimes.com
[58] travelandleisure.com
[52] forbes.com

Top Domains in Tweet in G3:
[34] forbes.com
[30] radio.co
[26] cmswire.com
[25] twitter.com
[25] engati.com
[23] cvsoci.al
[19] pivotpointsolutions.net
[16] t.ly
[13] linkedin.com
[12] mycustomer.com

Top Domains in Tweet in G4:
[15] medium.com
[12] forbes.com
[9] bdtechtalks.com
[9] constellationr.com
[5] johannesdrooghaag.com
[4] pwc.com
[4] hubspotpagebuilder.com
[4] analyticsinsight.net
[3] applause.com
[3] canadianunderwriter.ca

Top Domains in Tweet in G5:
[99] okt.to
[15] genesys.com
[14] nice.com
[13] callcentrehelper.com
[12] twitter.com
[10] dy.si
[8] ventanaresearch.com
[8] infl.tv
[7] mycustomer.com
[7] five9.com

Top Domains in Tweet in G6:
[71] bit.ly
[60] dy.si
[35] inc.com
[23] forbes.com
[4] adobe.com
[4] oracle.com
[3] medium.com
[3] slideshare.net
[2] socialmagnets.net
[2] iotforall.com

Top Domains in Tweet in G7:
[23] forbes.com
[7] mckinsey.com
[5] linkedin.com
[5] the-future-of-commerce.com
[5] globalbydesign.com
[4] ampproject.org
[4] customerthink.com
[4] xceltrait.com
[3] myasbn.com
[3] scoop.it

Top Domains in Tweet in G8:
[28] cxtoday.com
[7] postbeyond.com
[5] avaya.com
[4] dy.si
[3] insight6.com
[3] linkedin.com
[2] twitter.com
[2] alturacs.com
[2] youtube.com
[2] instituteofcustomerservice.com

Top Domains in Tweet in G9:
[23] dy.si
[7] treasuredata.com
[4] forbes.com
[3] inspirefire.com
[3] tadigital.com
[2] oracle.com
[1] oftenimitatedpodcast.com
[1] groupfio.com
[1] bit.ly
[1] thedrum.com

Top Domains in Tweet in G10:
[2] linkedin.com
[2] xminstitute.com
[2] bai.org
[2] facebook.com
[1] tink.com
[1] theasianbanker.com
[1] bit.ly
[1] dsci.in
[1] atlantico.vc
[1] whitesight.net

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3950] cx
[3317] ai
[2527] datascience
[2451] bigdata
[2293] tech
[2252] digital
[2110] finserv
[2074] machinelearning
[1950] cloud
[1177] 100daysofcode



Top Hashtags in Tweet in G1:
[644] cx
[126] customerexperience
[86] digitaltransformation
[61] automation
[56] quickbookspartner
[40] customerservice
[29] ux
[25] ai
[19] marketing
[14] customerjourney

Top Hashtags in Tweet in G2:
[2581] ai
[2430] datascience
[2305] bigdata
[2100] tech
[2073] digital
[2058] finserv
[1996] machinelearning
[1859] cloud
[1147] 100daysofcode
[698] python

Top Hashtags in Tweet in G3:
[594] cx
[132] customerexperience
[92] custserv
[84] ai
[69] custexp
[56] innovation
[54] designthinking
[42] ex
[38] jtbd
[36] customerservice

Top Hashtags in Tweet in G4:
[174] ai
[155] cx
[114] tech
[92] iot
[86] bigdata
[59] 4ir
[58] digitaltransformation
[47] customerexperience
[42] datascience
[41] digital

Top Hashtags in Tweet in G5:
[439] cx
[172] nicesummit
[92] cxone
[82] ai
[68] digitalcx
[61] ccaas
[59] customerexperience
[50] contactcenter
[26] custserv
[24] digital

Top Hashtags in Tweet in G6:
[281] cx
[201] ai
[77] customerexperience
[39] marketing
[34] artificialintelligencesoftware
[29] oraclefusion
[29] crm
[29] experienceeconomy
[28] service
[8] digital

Top Hashtags in Tweet in G7:
[133] cx
[55] customerexperience
[19] ai
[19] digitaltransformation
[15] innovation
[14] marketing
[12] digital
[12] customer
[11] fintech
[11] automation

Top Hashtags in Tweet in G8:
[90] cx
[36] customerexperience
[24] cxnews
[18] contactcentre
[9] artificialintelligence
[9] ccaas
[9] customerservice
[8] automation
[8] transcosmos
[8] pscjreport21

Top Hashtags in Tweet in G9:
[62] cx
[7] customerservice
[7] customerexperience
[4] cdp
[4] ai
[3] tadigital
[3] markieaward
[3] smb
[2] data
[2] digitalcx

Top Hashtags in Tweet in G10:
[18] cx
[17] fintech
[15] banking
[12] digital
[11] unbanked
[11] neobanks
[11] africa
[8] innovation
[8] data
[8] disruption

Top Words
Top Words in Tweet in Entire Graph:
[3950] #cx
[3317] #ai
[2527] #datascience
[2451] #bigdata
[2293] #tech
[2252] #digital
[2121] chidambara09
[2110] #finserv
[2074] #machinelearning
[1950] #cloud

Top Words in Tweet in G1:
[644] #cx
[261] customer
[126] #customerexperience
[122] experience
[99] more
[86] #digitaltransformation
[69] support
[67] pandemic
[62] cx
[61] #automation

Top Words in Tweet in G2:
[2581] #ai
[2430] #datascience
[2305] #bigdata
[2100] #tech
[2079] chidambara09
[2073] #digital
[2058] #finserv
[1996] #machinelearning
[1859] #cloud
[1147] #100daysofcode

Top Words in Tweet in G3:
[594] #cx
[243] customer
[132] #customerexperience
[131] experience
[92] #custserv
[84] #ai
[70] customers
[69] #custexp
[65] service
[61] distinction

Top Words in Tweet in G4:
[186] gt
[174] #ai
[155] #cx
[114] #tech
[108] mikequindazzi
[92] #iot
[86] #bigdata
[62] improve
[61] wef
[60] pawlowskimario

Top Words in Tweet in G5:
[439] #cx
[172] #nicesummit
[163] customer
[157] gt
[123] more
[120] experience
[111] nice
[92] #cxone
[88] learn
[84] customers

Top Words in Tweet in G6:
[281] #cx
[250] oracle
[217] more
[201] #ai
[173] artificial
[173] intelligence
[157] learn
[156] become
[154] inc
[153] greatest

Top Words in Tweet in G7:
[133] #cx
[59] customer
[55] #customerexperience
[28] experience
[23] more
[20] forbes
[19] #ai
[19] #digitaltransformation
[18] customers
[15] #innovation

Top Words in Tweet in G8:
[90] #cx
[36] #customerexperience
[31] posted
[31] talkdesk
[26] customer
[24] #cxnews
[23] avaya
[20] end
[19] solution
[18] #contactcentre

Top Words in Tweet in G9:
[62] #cx
[20] customer
[18] service
[18] oraclecx
[16] customers
[11] digital
[10] technology
[9] experiences
[9] more
[9] experience

Top Words in Tweet in G10:
[27] davidjmaireles
[18] #cx
[17] #fintech
[15] #banking
[12] experience
[12] #digital
[11] untapped
[11] continent
[11] home
[11] 16

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[2073] #ai,#datascience
[2038] #datascience,#finserv
[2016] #digital,#tech
[1864] #tech,#cloud
[1858] #machinelearning,#bigdata
[1729] #cloud,#ai
[1686] #finserv,#machinelearning
[816] #bigdata,#100daysofcode
[569] chidambara09,#digital
[431] #100daysofcode,#python

Top Word Pairs in Tweet in G1:
[77] customer,experience
[58] customer,support
[57] result,pandemic
[56] direct,result
[56] pandemic,ahead
[56] ahead,#digitaltransformation
[56] #digitaltransformation,three
[56] three,years
[56] years,sectors
[56] sectors,affected

Top Word Pairs in Tweet in G2:
[2010] #ai,#datascience
[1997] #datascience,#finserv
[1977] #digital,#tech
[1825] #tech,#cloud
[1821] #machinelearning,#bigdata
[1685] #cloud,#ai
[1652] #finserv,#machinelearning
[793] #bigdata,#100daysofcode
[548] chidambara09,#digital
[417] #100daysofcode,#python

Top Word Pairs in Tweet in G3:
[77] customer,experience
[46] customer,service
[40] #cx,#custserv
[39] #cx,#customerexperience
[31] scott,mckain
[31] playing,distinction
[31] distinction,radio
[31] radio,join
[31] join,cutting
[31] cutting,edge

Top Word Pairs in Tweet in G4:
[122] gt,gt
[67] #ai,#bigdata
[61] wef,mikequindazzi
[60] mikequindazzi,#iot
[60] #iot,#ai
[59] 72,#tech
[59] #tech,advancements
[59] advancements,aiming
[59] aiming,improve
[59] improve,standard

Top Word Pairs in Tweet in G5:
[71] gt,gt
[68] learn,more
[62] #cx,#cxone
[58] customer,experience
[50] jackson,hole
[46] industry,analysts
[40] hole,wyoming
[40] gt,#cx
[35] ceo,barakeilam
[33] contact,center

Top Word Pairs in Tweet in G6:
[173] artificial,intelligence
[155] #ai,#cx
[153] intelligence,become
[153] become,greatest
[153] greatest,salesperson
[153] salesperson,according
[153] according,oracle
[153] oracle,yes
[153] yes,learn
[153] learn,more

Top Word Pairs in Tweet in G7:
[19] customer,experience
[13] #customerexperience,#cx
[10] #marketing,#cx
[9] #cx,#customerexperience
[8] #travel,volumes
[8] volumes,returning
[8] returning,many
[8] many,parts
[8] parts,world
[8] world,#customerexperience

Top Word Pairs in Tweet in G8:
[31] #cx,#customerexperience
[22] #cxnews,#cx
[11] better,way
[10] end,end
[9] avaya,onecloud
[9] onecloud,#ccaas
[9] talkdesk,announces
[9] announces,talkdesk
[9] talkdesk,citizen
[9] citizen,engagement

Top Word Pairs in Tweet in G9:
[6] customer,experience
[6] take,look
[5] service,experiences
[5] outstanding,#cx
[5] bandainamcoeu,spurs
[5] spurs,turnkeyvacation
[5] turnkeyvacation,washingtonnfl
[4] experiences,#cx
[4] latest,updates
[4] oraclecx's,jwartgow

Top Word Pairs in Tweet in G10:
[11] untapped,continent
[11] continent,home
[11] home,16
[11] 16,world
[11] world,population
[11] population,95m
[11] 95m,people
[11] people,#unbanked
[11] #unbanked,#neobanks
[11] #neobanks,#africa

Top Replied-To
Top Replied-To in Entire Graph:
@marketers
@sh0kunin
@zone_astronomy
@sueduris
@seanbhawkins
@debbieszumylo
@tamhudco
@hmvukhelp
@reneybarra
@chasesupport

Top Replied-To in G2:
@zone_astronomy
@andrewincontact
@yuhelenyu
@telstra

Top Replied-To in G3:
@seanbhawkins
@debbieszumylo
@tamhudco
@b2bsalesandmkg
@colinshaw_cx
@ronkaufman
@sueduris
@strategyand
@smpshq
@mentalmarketer

Top Replied-To in G4:
@ingliguori
@pawlowskimario

Top Replied-To in G5:
@huwverint
@five9_emea
@condenast
@rowantrollope
@cgchirp
@novelvox
@niceltd
@genesys
@plivo
@qualtrics

Top Replied-To in G6:
@marketers

Top Replied-To in G7:
@gartner

Top Replied-To in G8:
@jeremypayne2000
@element451crm
@activecampaign

Top Replied-To in G10:
@dfoxall

Top Mentioned
Top Mentioned in Entire Graph:
@chidambara09
@betamoroney
@enilev
@oracle
@evasmartai
@pinakilaskar
@inc
@mikequindazzi
@enricomolinari
@tecinterviewhlp

Top Mentioned in G1:
@dgievents
@omnepresent
@enterknowhow
@innovative_cx
@raahtech
@getjenny

Top Mentioned in G2:
@chidambara09
@betamoroney
@enilev
@evasmartai
@pinakilaskar
@enricomolinari
@kangachancard
@tecinterviewhlp
@zone_astronomy
@anthonyrochand

Top Mentioned in G3:
@stephaniethum
@hyken
@mentalmarketer
@annettefranz
@debbieszumylo
@cmswire
@jennysuedempsey
@getengati
@jeanniecw
@ujetcx

Top Mentioned in G4:
@mikequindazzi
@wef
@pawlowskimario
@ronald_vanloon
@cbinsights
@glengilmore
@chidambara09
@financialbrand
@jimmarous
@softclouds

Top Mentioned in G5:
@niceltd
@genesys
@barakeilam
@exceedai
@tcrawford
@pointillistview
@mcgeesmith
@omerminkara
@verint
@kdawsonvr

Top Mentioned in G6:
@oracle
@inc
@adobepartner
@bizswell
@chidambara09
@zentgrafs
@gtrauvit
@rahmatamin
@mpshashi81
@mtadanki

Top Mentioned in G7:
@forbes
@wswmuc
@mckinsey
@technative
@xceltrait
@nicolas2pinto
@uxpacle
@sofbang
@bytelevel
@customerthink

Top Mentioned in G8:
@avaya
@talkdesk
@cxtodaynews
@uctodaynews
@vanillaplus
@instituteofcs
@hubspot
@insight6cx
@activecampaign
@ringcentral

Top Mentioned in G9:
@oraclecx
@jwartgow
@gartner_inc
@bandainamcoeu
@spurs
@turnkeyvacation
@washingtonnfl
@treasuredata
@inspirefireco
@forbes

Top Mentioned in G10:
@davidjmaireles
@bcg
@tink
@xm_institute
@theasianbanker
@channelnewsasia
@technisys_com
@dsci_connect
@atlanticopart
@whitesight_

Top Tweeters
Top Tweeters in Entire Graph:
@zazoomblog
@jornalistavitor
@sectest9
@paoloigna1
@cybersec_feeds
@chidambara09
@hrblock_21
@yoshiki7111
@xaelbot
@united

Top Tweeters in G1:
@zazoomblog
@yoshiki7111
@intensive911
@investor_feed
@dbrauer
@marketingrdv
@cyclismactu
@ciclo21
@dd_nana_
@peterkeates

Top Tweeters in G2:
@sectest9
@paoloigna1
@cybersec_feeds
@chidambara09
@xaelbot
@codedailybot
@thedeveloperbot
@cybersecurityn8
@telstra
@ipythonistabot

Top Tweeters in G3:
@delta
@marshacollier
@safetymentalst
@ricardo_ik_ahau
@education_24x7
@juliebhunt
@designthinkbot
@fastcompany
@nealschaffer
@chelseakrost

Top Tweeters in G4:
@jornalistavitor
@ndtv
@lorimoreno
@gezgintrk
@nancyrubin
@akwyz
@shi4tech
@rwang0
@gvalan
@jamesvgingerich

Top Tweeters in G5:
@hrblock_21
@united
@evankirstel
@sudeepkhatri
@lelkan
@zdnet
@the404code
@estreladanoite8
@prqosjdyofn1ylj
@loismil91809392

Top Tweeters in G6:
@artificialbra1n
@ml_tweet_bot
@inc
@discriminantbot
@santander_br
@gdprai
@mediapython
@eh8q9z1weybihsi
@technojeder
@jobinindia

Top Tweeters in G7:
@jeandoobs
@trippbraden
@laveilletechno
@wsj
@forbes
@grattonboy
@jeffsheehan
@techrepublic
@regardeleciel1
@forbestech

Top Tweeters in G8:
@google
@thatchristinag
@hubspot
@techinjektion
@brookesellas
@jay_wyatt
@darth_na
@ericdresh
@zkerravala
@ringcentral

Top Tweeters in G9:
@thedrum
@washingtonnfl
@subkrishnarao
@spurs
@annasabryan
@businesswire
@gartner_inc
@oraclecx
@deloitte
@oracleservcloud

Top Tweeters in G10:
@channelnewsasia
@leimer
@urvashiprakash
@jbuitrago
@electrouncle
@davidjmaireles
@mangi_tshikomba
@facebook
@bcg
@idigitalkingdom