The graph represents a network of 294 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 18 April 2021 at 02:51 UTC.
The requested start date was Sunday, 18 April 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 7,500.
The tweets in the network were tweeted over the 13-day, 6-hour, 46-minute period from Sunday, 04 April 2021 at 00:20 UTC to Saturday, 17 April 2021 at 07:06 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 294
Unique Edges : 296
Edges With Duplicates : 678
Total Edges : 974
Number of Edge Types : 5
Tweet : 199
Mentions : 317
MentionsInRetweet : 282
Retweet : 172
Replies to : 4
Self-Loops : 202
Reciprocated Vertex Pair Ratio : 0.0772946859903382
Reciprocated Edge Ratio : 0.143497757847534
Connected Components : 40
Single-Vertex Connected Components : 27
Maximum Vertices in a Connected Component : 221
Maximum Edges in a Connected Component : 803
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.643988
Graph Density : 0.00517749762020849
Modularity : 0.374397
NodeXL Version : 1.0.1.445
Data Import : The graph represents a network of 294 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 18 April 2021 at 02:51 UTC.
The requested start date was Sunday, 18 April 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 7,500.
The tweets in the network were tweeted over the 13-day, 6-hour, 46-minute period from Sunday, 04 April 2021 at 00:20 UTC to Saturday, 17 April 2021 at 07:06 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[104] #cx,#custexp [73] customer,experience [54] #custexp,#cx [48] #custserv,#custexp [35] #cx,#custserv [25] #customerexperience,#cx [24] #custexp,#customerexperience [24] customer,service [21] #custexp,#custserv [20] digital,transformation Top Word Pairs in Tweet in G1:
[32] #cx,#custexp [12] #custexp,#cx [10] #customerexperience,#custexp [9] customer,experience [9] ijgolding,#customerexperience [7] #custexp,#custserv [7] #customerexperience,#cx [6] #custserv,#custexp [6] customer,needs [5] customer,experiences Top Word Pairs in Tweet in G2:
[28] #custserv,#custexp [26] #cx,#custserv [19] customer,experience [10] #customerexperience,#cx [9] genesys,#cx [9] #cx,#custexp [9] customers,remember [9] remember,improvements [9] improvements,made [9] made,during Top Word Pairs in Tweet in G3:
[12] #cx,#custexp [11] customer,experience [10] lack,trust [8] doing,don [7] #custexp,#custserv [5] confused,customers [5] customers,never [5] never,loyal [5] loyal,confusion [5] confusion,erodes Top Word Pairs in Tweet in G4:
[11] customer,experience [10] #cx,#custexp [6] customer,service [6] user,experience [5] #customerservice,#custexp [5] experience,daily [5] daily,#cx [4] experience,#custexp [3] winner's,circle [3] circle,customer Top Word Pairs in Tweet in G5:
[5] jtwatkin,kayphelpstweets [5] kayphelpstweets,djksar [5] djksar,mrpatto [5] mrpatto,ejengwall [5] ejengwall,bschwartz [5] bschwartz,stacysherman [5] stacysherman,customerisfirst [5] customerisfirst,sherikendall [5] sherikendall,jennysuedempsey [4] cxpert,jtwatkin Top Word Pairs in Tweet in G6:
[13] #custexp,#cx [13] digital,transformation [13] customer,experience [10] people,think [10] think,pandemic [10] pandemic,driven [10] driven,digital [10] transformation,here's [10] here's,wrong [10] wrong,twieberneit Top Word Pairs in Tweet in G7:
[14] billquiseng,quote [7] #custexp,#cx [4] customer,experience [2] free,ebook [2] ebook,ideas [2] ideas,inspiration [2] inspiration,year [2] year,ahead [2] ahead,jeannebliss [2] jeannebliss,kerrybodine Top Word Pairs in Tweet in G8:
[9] #custserv,#custexp [8] #cx,#custexp [4] #contactcenter,#cctr [4] #cloud,#custserv [4] #callcenter,#cx [4] #custexp,#customerexperience [4] #cx,#custserv [4] #ai,#contactcenter [3] #callcenter,#contactcenter [3] #custexp,#cx Top Word Pairs in Tweet in G9:
[15] #cx,#custexp [11] find,leading [11] leading,digital [11] digital,#banks [11] #banks,rely [11] rely,finacle [11] finacle,take [11] take,value [11] value,proposition [11] proposition,market Top Word Pairs in Tweet in G10:
[11] #cx,#custexp [8] join,zendesk [8] zendesk,popupmag's [8] popupmag's,free [7] free,virtual [7] virtual,one [7] one,kind [7] kind,theatrical [7] theatrical,performance [7] customer,service Top Replied-To in Entire Graph:
Top Replied-To in G1:
Top Replied-To in G5:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: